Your practical questions about Paradies Garten, answered.

Located in an idyllic castle park, long since forgotten by the outside world, lies a lush garden surrounded by unique nature. As we navigate through the park, by derelict buildings and relics of the past, towards an abandoned castle, our curiosity grows and the dissonance of real life fades into the night.

Together, let's envision a vibrant community where diversity thrives, fostering meaningful conversations and unforgettable connections. Picture a place pulsating with the unique energy ignited when people unite through music—a collective journey that delves into the essence of sound, evoking profound emotions and radiating boundless optimism for the future.

It is a magical gathering of extraordinary people, a deep connection among like-minded individuals dancing to the captivating sounds of the world's best electronic artists. Good times lie ahead, and everyone's invited!

Paradies Garten is committed to driving the shift towards greater environmental responsibility in our society. Sustainability is ingrained in our DNA, guiding us to minimize our ecological footprint from inception. Moreover, we're dedicated to bolstering Austria's local music scene, considering it integral to our mission to showcase a diverse lineup of artists spanning the club and underground music spectrum at our festival.  

Our aim is to cultivate an atmosphere that delivers a profound and uplifting experience, meticulously crafted through attention to detail in production, line-up curation, and communication while keeping focus on the essence of the festival journey: a fired-up dance floor full of energy and happy faces.

Paradies Garten Festival is a daytime focused experience, ensuring lively dance floors from noon onwards. This approach not only fosters the discovery of talented emerging artists, a cause close to our hearts, but also demonstrates respect for our local community and their need for peace and tranquility.

At each event, our priority is to minimize our environmental impact by focusing on three key factors: 1) reducing CO2 emissions, 2) implementing effective waste management strategies to minimize waste, and 3) raising awareness about climate issues. Through these principles, we aim to foster a vibrant and inclusive community around our festival, while forging sustainable connections with our neighbors and partners.

The organizers of Paradise Garden have a proven track record in sustainable event management, having successfully hosted the Paradise City Festival near Brussels since 2015. Paradise City has garnered international acclaim for its environmental stewardship and has held the title of the most sustainable festival in the global industry since 2024. Awarded four stars from the esteemed "Greener Festival Award" for the third consecutive time, Paradise City stands among only six festivals worldwide with this prestigious rating.

Paradise Garden Festival 2025 will take place on 1, 2 and 3 August.

Paradies Garden Festival takes place at Schloss Prugg in Bruck an der Leitha, only about 35 km south-east of Vienna and 20 km from Vienna International Airport. The campsite is located in the center of the beautiful Harrachpark and is only a 5-minute walk from our festival site.

Please use "Paradies Garten Festival Parking" (Google Maps Link) as a GPS navigation address.

Paradies Garten Festival is a daytime focused experience. This approach means music spaces are full of energy from early in the day (starting at 12:00), helping us to support the discovery of incredible emerging artists — something we are very passionate about. It also means everyone gets to sleep and eat in a way that is conducive to feeling good.

Paradies Garten Festival unfolds amidst the picturesque setting of a sprawling park near the town of Bruck a.d. Leitha. To respect our surroundings and show consideration for our neighbors, we prioritize maintaining a peaceful atmosphere during nighttime hours.  

In our commitment to sustainable transportation, we've partnered with ÖBB, our mobility partner, to arrange night trains that transport festival-goers directly from Paradies Garten to Vienna Central Station, ensuring an eco-friendly journey home after the festivities.

FESTIVAL OPENING TIMES:

Friday, 1 August: 14:00 - 01:00

Saturday, 2 August: 12:00 - 01:00

Sunday, 3 August: 12:00 - 23:00

Our festival is a celebration of happiness, environmental consciousness, and optimism, bringing together like-minded individuals in a unique natural setting. Mutual respect for fellow festival-goers and our staff is fundamental, as is our conscientious approach to preserving the environment. Situated within a protected park, we expect every visitor to treat the grounds with the same reverence we do. Please dispose of your rubbish responsibly in the bins provided.

At Paradise Garden, we uphold the values of tolerance, equality, and peaceful coexistence. We unequivocally condemn racism, sexism, and aggression of any kind. If you witness such behavior, please promptly report it to our staff. We maintain a zero-tolerance policy towards misconduct, and individuals found violating our principles will be denied entry and barred from future attendance. Join us in fostering a welcoming and harmonious atmosphere for all.

Awareness: Throughout the festival, we have a dedicated awareness team known as the Angels of Paradise, comprised of qualified and impartial staff members whom you can approach at any time. Additionally, if you prefer, you can submit an anonymous complaint at any point via email to info@paradiesgartenfestival.at. Rest assured, we treat every complaint or concern with the utmost seriousness and diligence. Your feedback is invaluable in ensuring a safe and enjoyable experience for all attendees.

LGBTQIA+: we support and celebrate queerness in all its forms   

Consent (= f.r.i.e.s): freely given, reversible, informed, enthusiastic, specific  

Respect: for the needs and boundaries of others, no discrimination  

Diversity: Openness to all expressions of sexuality and gender  

Inclusion: no prejudice. more solidarity and empathy. look out for each other!

We also have a zero-tolerance policy towards drugs. You will be thoroughly searched before entering the festival. Visitors who are too drunk will be expelled from the site.

In partnership with Mastercard and Global Payments, Paradies Garten proudly introduces Austria's first 100% cashless open-loop payment solution at a festival.

Forget about cash or token queues – as you can seamlessly pay with your debit or credit card, as well as via smartphone or wearable devices, at all bars and food trucks throughout the festival grounds.

Our collaboration with Mastercard and Global Payments aligns with our vision of becoming Austria's most eco-conscious festival. Studies show that card payments have a lower carbon footprint compared to cash transactions, with cash payments contributing to a 36% higher ecological footprint due to their supply chain.

Say goodbye to leftover chip balances on Monday mornings and the hassle of return transfers. With our cashless system, you enjoy convenience while reducing waste, making your festival experience even more enjoyable and environmentally friendly.

Paradies Garten is a festival for adults (18+). The latest version of the Lower Austrian Youth Protection Act applies.

Children under the age of 12 are admitted free of charge when accompanied by a ticket-holding adult.

You may not bring the following items onto the festival site: liquids, deodorants, glass, cans, camel bags, sharp objects, alcohol, drugs or narcotics, animals, sound, film, video and photographic equipment, drones, fireworks, (pocket) knives, umbrellas with a sharp point and any other objects that may be classified as dangerous by the organisation.

Thank you for bringing a valid ID (identity card, passport or driving licence). All guests' IDs will be checked at the entrance.

The Paradise Garden Festival offers a wide range of food with vegan and vegetarian options as well as drinks. We work together with small food trucks and discuss the dishes on offer in advance so that there is something for everyone. 

Food and drinks in any kind of container and/or packaging are not allowed on the festival site.

Empty water bottles that are not made of glass are permitted and can be (re)-filled at the drinking fountains on site.

Tap water is available free of charge. There are several water sources, both on the campsite and on the festival site.

We offer a limited number of lockers. We have received your feedback from last year and will provide a larger number of lockers on the festival site.

Don't forget to take care of your ears if you're partying for 3 days in a row!

Earplugs are available free of charge at the information desk at the entrance. We rely on you to throw them in the rubbish bin after use.

With the exception of (semi-)professional equipment, you are allowed to bring your digital camera. Please enjoy the festival with your senses and be careful not to take unsolicited pictures of other festival visitors. 

Please note that by participating in the festival, you automatically accept the terms of use for all video and photo recordings and authorise Paradies Garten and its media partners to use these images. You can find photos from the events on our Facebook page and our Instagram account.

After the festival, found objects will be available at the municipal office in Bruck an der Leitha.

• Email: stadt@bruckleitha.at

• Phone: +43 2162 62 354

• Opening hours MON - FRI (08:00 - 12:00)

The ticket sale starts on the 12th of March! Sign up for our newsletter to make sure you can have super early bird access from the 4th of March. Find the ticket shop right here.

Ticket sales have started, and you can get yours at our ticket shop. We are currently in the final ticket waves, so some tickets may have sold out and will not be available anymore.

Please be careful if you buy tickets from a source other than our official online ticket shop. We cannot guarantee the validity of these tickets.

Discounted tickets are available at our partners from Erste Bank and Sparkasse via George or sparkasse.at/ticketing.

With the Paradies Garten Festival Pass you have access to our festival infield on Friday, Saturday and Sunday. 

Festival passes cannot be split into 2 single day tickets. This means that the person using the pass on Saturday should be the same as the person using it on Sunday. The ticket will be scanned on both days and is only valid in combination with a wristband.

Our Day Tickets grant you access to the festival site on Friday, Saturday or Sunday.

We allocate a certain number of discounted tickets to residents who live in the region. These tickets are only available for residents of Bruck an der Leitha and Bruckneudorf.

The registration form will be activated shortly. If you have any questions, you can send an e-mail to anrainer@paradiesgartenfestival.at.

You can pay for your tickets with the following payment methods

• Mastercard

• Visa

• Instant bank transfer

• Paypal

• Apple Pay

After you have purchased your ticket(s), you will receive an email confirming your ticket purchase. This email does not yet contain your ticket(s). To receive your ticket(s), you must first personalise them.

Once you have done that you should get your tickets in your inbox. If not, please check your spam folder. It may happen that your ticket(s) end up in spam.

Please send us an email to info@paradiesgartenfestival.at and we will send you your ticket(s) again.

We ask you to personalise your ticket(s) in order to gain access to the festival.

All major events are confronted with organisations and individuals trying to resell tickets at inflated prices. To prevent this, we ask ticket purchasers to personalise all tickets by indicating the name of the person attending the event. In this way, tickets are offered at a fair price and belong to a single festival-goer.

Please make sure that you enter the correct names immediately when personalising. Paylogic charges a service fee for the name change.

You do not have to personalise your tickets immediately; tickets can be personalised up to 48 hours before the event.

After you have purchased your ticket(s), you will receive an email confirming your ticket purchase. This email does not yet contain your ticket(s). To receive your ticket(s), you must first personalise them. In the purchase confirmation email, you will receive further information about the personalisation process, such as the date from which personalisation of your ticket(s) is possible.

Personal data must be entered for each ticket, e.g. the full name and email address of the person attending the event. Please note that the details for each ticket must be unique and please use the names that appear on the relevant identification documents (passport/ID card).

Once you have entered the information, you will receive your personalised tickets. If you have not received your tickets within 24 hours, please contact PayLogic customer service.

If the name on a ticket needs to be changed, you can do so via the Paylogic contact form. You can find the form right here.

Friday, 1 August at 13:00 pm - Monday 4 August 12:00 pm

Paradies Garden Festival is located in front of Prugg Castle in Bruck an der Leitha, about 35 km southeast of Vienna and 20 km from Vienna International Airport. The campsite is located in the park and is only a 5-minute walk from our festival site.

Please use the following Google Maps link as a GPS destination and follow the signs.

One Caravan Vehicle Ticket is required for each caravan. Each person staying in the Caravan Camping area must have a Caravan Camping Ticket, which is only valid if they also have a Festival Ticket (Fr | Sa | So).

The Caravan Camping area is the only area on site where built-in generators up to 5kW and built-in gas cookers are allowed. Therefore, no electricity supply is offered at the Caravan Campsite.

For safety reasons, it is not permitted to sleep in tents and/or awnings at Caravan Camping. 

Only vehicles with a permissible total weight of up to 3.5t, including the vehicle and trailer, may be parked at the caravan camping area. The total length of the vehicle and caravan must not exceed 8m, and the total width must not exceed 3m. Motorhomes, caravans, folding trailers with a towing vehicle, and car coaches with built-in sleeping accommodations are allowed. The number of sleeping spaces must match the number of people traveling.

In the caravan camping area, you may set up one extra awning, tent, or pavilion per vehicle and badge, placed directly next to your vehicle. Personal tents and sleeping in awnings/pavilions are prohibited.

Built-in generators up to 5kW are allowed in the caravan camping area; separate generators may not be taken along.

For your safety, it is not permitted to bring the following items into the Caravan camping area: Scissors, glass bottles of any kind, candles, torches, dry ice, fireworks, oil lamps, gas lamps, or laughing gas (nitrous oxide cartridges). Open fires, camping cookers, and barbecues are also prohibited. Integrated gas cookers in caravans are allowed, but any other cooking equipment is not permitted. If you have any doubts or questions, please feel free to email us at info@paradiesgartenfestival.at, and we will respond as soon as possible.

Our Caravan Camping is equipped with toilets.

We strive to maintain good relations with our festival neighbors. Hence, we prohibit high-volume and block parties on our Caravan Camping. However, feel free to bring along small, battery-powered speakers with a maximum volume of 70 dB(A). If you're unsure about the size of your speaker, don't hesitate to email us at info@paradiesgartenfestival.at.

We are committed to ensuring that our caravan camping area is accessible to all attendees. While the terrain is mostly flat and clear of high grass, we understand that some special needs may still require assistance. We are here to help in any way we can and accommodate your needs whenever possible. Please feel free to reach out to us via email at info@paradiesgartenfestival.at with any inquiries or requests, and we will respond promptly to ensure your comfort and convenience.

• The security staff has permission to check caravans at the entrance and during the festival, even if they have already been parked at the caravan camping site.

• It is forbidden to burn or light campfires in the camping areas!

Our first aid team is available around the clock to assist you whenever you need it. Feeling unwell? Please don't hesitate to seek help from them. Rest assured, they won't contact your family if you happen to misbehave, nor will they involve the police. Our primary concern is your well-being, so please don't hesitate to reach out for assistance if needed. Your health and safety are our top priorities.

Bringing medication is only permitted with an official medical certificate.

For all festivals in Austria, the government has a "zero tolerance policy". This means that no soft or hard drugs are permitted. Nitrous oxide (laughing gas) is also not permitted on the festival and camping grounds.

Your safety is our utmost priority. To ensure a secure environment for everyone, all individuals and belongings are subject to inspection upon entry, including luggage. Any items on our "blacklist" will be confiscated and disposed of accordingly. Please note that failure to comply with these regulations may result in denial of access to the festival site.

Prohibited items include weapons, sharp or hard objects, glass containers, and liquids. Bringing outside food and drinks is only permitted within the camping area and is not allowed on the festival grounds. Thank you for your understanding and cooperation in maintaining a safe and enjoyable experience for all attendees.

Cameras and GoPro cameras for personal use are always welcome! Professional audiovisual equipment is not allowed on the premises unless you have received press accreditation. Our press accreditation will open soon.

A press pass provides accredited journalists and media professionals with exclusive access to the festival, enabling them to cover and document the entire event.

Press accreditation is exclusively reserved for journalists and media professionals committed to providing media coverage across various platforms. This includes representatives from:

• Print and online publications

• Radio and television networks

• Photographers and vloggers

• Influencers

Access the accreditation form to secure your pass via this form.

Contact us via info@paradiesgartenfestival.at